Frequently asked questions.

Frequently asked questions.

WHAT ARE The listing rules?

Our listing rules are crystal clear:
no lies or damaged goods allowed.
Try to pull a fast one, and your item is
heading straight to the review board.
If you go down The Road of Deceit,
you will be charged a $10 misrepresentation fee
+ be responsible for any shipping charges accrued.
.

are items guaranteed?

We can offer our confidence,
but can’t guarantee
you’ll find items that will
nail your style every time.
However, you do have a full month
to search our ever evolving
Community Closet
with hopes of finding items
just right for you.

do share points expire?

Yep, SHARE POINTS expire.
Here’s the deal…
You've got one month to snag your items.
Whether you're spreading it out on
5 fab finds
or going all-in on that one showstopper, it's your call.
Sadly, if you strike out ,
those points won't be hanging around waiting for your next shot. All points expire when your SHARE expires.
They don't do the whole rollover thing, so use 'em or lose 'em!

Does SHARE AUTHENTICATE
LUXURY BRAND ITEMS?

Our Community Closet inventory
is all about what users bring to the table.
Since items are traded closet to closet
SHARE can’t play detective
with luxury brands.
It's your call whether you wanna pick
those high-end goodies listed in
The Community Closet.
Although an item may have
authentication papers,
it’s still up to you to ask
due diligence about any items.
SHARE IN NO WAY
validates luxury items of any kind
nor will you be able to
claim the item as misrepresented
(unless the item is damaged and did not specify this).

what costs are users responsible for?

When you're in on this gig,
you're footing the bill
for the SHARE itself + the shipping
on any item you snag from our
fabulous Community Closet.
But here's the kicker:
if you try to pull a fast one and misrepresent your item,
you better believe there'll be some
financial consequences coming your way.
Oh, and here's another little add-on:
If you decide to play
the disappearing act + not send
the item altogether, guess what?
Yep, you're getting hit with a fee.
So, think twice before
ghosting your shipping duties.
See sections below for details.

what if an item is Falsely Represented?

If you receive an item that's been
playing games with the truth,
you can strut right over to SHARE and
file a misrepresentation claim.
If SHARE gives it the nod,
you'll get back the same amount of
SHARE POINTS that the item was listed for, plus any shipping fees you shelled out
(faux-lister pays this, of course).
But hold onto your hat,
'cause here's the kicker:
the lister will be hit with a $10 misrepresentation fee + if they want their fib-tastic item back,
they're footing the bill for shipping
their own item back to themselves.

what are the shipping expectations?

When someone swoops in + picks
an item from your SHARE, it's go time.
You've got a 5-day window to
package that beauty up + get it
on its merry way.
What about the label, you ask?
You can have it sent straight to your inbox
for a home print job,
or keep it ultra-easy with a
generated QR code.
Just scan the code at your local
United States Postal Service + off it goes!
But hold up - if you drop the ball +
miss that shipping deadline,
you're looking at a $10 "restocking" fee.
So, let's keep those shipments sailing smoothly, shall we?